An IP phone, also known as a VoIP phone, network phone, or sometimes referred to as an internet phone, is a type of telephone that transmits your voice over the internet using a LAN cable or wireless connection. The process of transmitting voice over an internet-based network is commonly known as VoIP (Voice over Internet Protocol).
The ability to transfer voice over the internet (VoIP), along with the advanced features provided by SIP (Session Initiation Protocol) technology—such as multimedia data transfer (images and videos)—has led many traditional landline users to switch to IP phones or VoIP phones.
Other notable features of VoIP networks include fax services, interactive voice response (IVR), call reporting, and thousands of other functionalities, which vary depending on the IP phone model.
Common Uses of VoIP IP Phones
There are various types of VoIP phones available, each with different features, designs, and functionalities. The right IP phone can be chosen based on the user’s role in an organization:
Receptionist IP Phones: These models come with special features that allow company receptionists to manage a large number of calls simultaneously, transfer calls, put calls on hold, or block unwanted calls.
Executive & Managerial IP Phones: These advanced IP phones help company managers efficiently handle their communication needs. Features like call holding, call forwarding, “Do Not Disturb” mode, and other managerial tools make them an excellent choice for business leaders.
When selecting an IP phone, it is essential to consider who will be using it. For managers, choose a model with advanced executive features. For receptionists, opt for a model with high call-handling capabilities.
IP Phone Buying Recommendations
IP phones connect to a computer network and use VoIP technology to help reduce costs. Various well-known brands such as Yealink, Polycom, and Cisco offer high-quality IP phones.
Most IP phones support standard VoIP protocols, making them compatible with most VoIP systems. However, for specific systems like Avaya, it is recommended to use phones designed by the same brand for full compatibility.
For expert advice on choosing the right IP phone, feel free to contact our specialists.
